Refund & Return Policy

Return & Refund Policy
We accept returns & refunds for all orders. We handle on a case-by-case basis with the ultimate goal of making our customers happy.

Time limit: Our Policy gives you an option to return or exchange most products purchased on the global store for any reason within 30 days from the date of delivery.

How to return/exchange the product?

Call us on Customer Care at +91 7092448800 or chat on messenger or Write to us at

Once the request has been generated, we will check the eligibility and we will send you send a free return shipping label to your address. You will have to pack the item/s in the original condition received and handover to the courier assigned for collection.

The following EXCEPTION is applied to this Policy:

All customized products (which have been made to a customer’s size/measurements) are non-returnable.

All food items, Lingerie and perfumes cannot be exchanged or returned. We refund in exceptional circumstances.

Make sure these criteria are met before you apply:

In addition, all items must be returned in their original condition with all original tags and packaging intact (e.g. shoes must be packed in the original shoe box).

All items must be unused, unworn, unwashed, undamaged. All garments and shoes should be tried only on carpeted surfaces.
For size-related returns. Please measure the clothing with a measuring tape and share the images with us. Then, we will crosscheck, against the product size chart and proceed with return/exchange accordingly.

We only ask that you preserve its original condition, tags, and packaging. You are welcome to try on a product, but please take adequate measures to maintain its shape.

A product is not considered ‘faulty’ if there is a slight colour variation between the image on the website and the actual product.